Product Marketing Manager/Sr Product Marketing Manager

Lehi, UT

Weave supports small business owners by providing an all-in-one platform to help them communicate with, and grow their customer base. With Weave’s complete business toolbox, small businesses can streamline all their communication, payments and marketing - all from one place - and continually provide a phenomenal customer experience.

At the core of Weave’s growth are our people. We are passionate about providing an amazing workplace for talented people who demonstrate our core values: Hungry, Creative, and Caring. In 2019, Weave received several significant awards, including the Fortune 100 Best Companies, Forbes Cloud 100, and Inc. 5000 fastest-growing companies.

Don’t believe us? Check out why our employees, their families, and our 13,000+ customers love Weave - Our Story OR head to our Instagram page @workatweave to see what our employees are up to.

Benefits

Medical, Dental, & Vision
401k
Short & long term disability
Flexible time-off
Free Haircuts (Onsite Salon)
Best maternity & paternity policy in Utah
Commuter benefits (UTA Pass)
Weave’s in-house coaching initiative: Help clarify goals, gain self-awareness, commit to action steps, etc.

Weave is looking for a Sr. Product Marketing Manager to oversee go-to-market strategy, sales enablement, customer journey, and campaign launches for one of Weave’s products. This position will work closely with our product, sales, and marketing teams to design and execute comprehensive strategies to ensure the growth of our product. This position will lead all outcomes related to the product, acting as a “mini-CMO.”

The ideal candidate has at least 5 years of SaaS product marketing, branding, or product management experience and a strong academic background. This role develops strategies that will position the product for long-term success.

What you will own

Act as “mini-CMO” for the product and manage product P&L, including setting, measuring, and aligning the whole org to achieve market and financial goals
Work with cross-functional partners to develop product strategy, including roadmap, product reqs, early access strategy
Conduct customer research to become the customer needs expert to inform roadmap, to refine Sales approach, and to develop product positioning and messaging
Research and monitor the competitive landscape to understand potential strengths and weaknesses and ensure the success of your products
Set GTM strategy for both initial launch and maintenance mode of products and features, including target segments, personas, 4Ps, messaging, product benefits and features, key stats, launch campaign plan, enablement plan, and timeline
Map and maintain the Customer Journey to understand and manage all customer touchpoints with your product from awareness to adoption and beyond
Develop, test, and refine campaign assets, including emails, in-app communications, website pages, one-pagers, press releases, infographics, video scripts
Develop Sales Enablement tools and materials and conduct Sales and Ops teams training
Assess and report on the effectiveness of launch strategies

What we are looking for

A strong desire to work at Weave because you are interested in our products, our customers, what we are working on, and who you will be working with
An understanding and passion for SMB customers, client services, and/or the healthcare and dental industries, particularly as it relates to optimizing their operations through data and analytics and/or providing them with a payments processing solution
Experience with owning and measuring conversion, upgrades and churn for a subscription SaaS.
Ability to remove ambiguity and distill what matters most and what doesn’t and to push toward a solution
A track record of creating emotional connections to products and services to improve customers’ lives.
Must be able to write! You will be writing internal strategy documents and must be comfortable writing short-form website content.
You take a lot of initiative but are continuously collaborative
Critical thinker and can scope the entire customer journey while making a tactical impact with marketing campaigns, internal enablement assets, internal training, etc
Ability to communicate complex ideas and timelines to diverse audiences and stakeholders to gain consensus
Proven ability to work cross-functionally to mobilize internal teams to deliver continuous value to customers
Experience in market analysis, competitive intel, and customer research
Experience with and knowledge of the full range of marketing tactics in order to build integrated marketing campaigns
A balance of creative, outside-the-box thinking with strong analytical and quantitative skills

What will make you successful

5+ years of experience in brand marketing, product marketing, or product management
You have experience and comfort working in fast-paced, high-growth environments
You have the ability to take initiative and drive toward solutions based on your best understanding of the situation
A mindset for failing fast, learning from mistakes, and iterating quickly to build toward success
Experience developing and executing launch campaigns
Excellent verbal and written communication skills with the ability to engage and delight a variety of audiences
A data-driven approach to problem-solving with an ability to challenge assumptions and articulate your recommendation clearly
Ability to lead and work on a collaborative, cross department team
A Bachelor’s Degree, or equivalent work experience plus a track record of high performance in current/previous roles