About us
We're a global leader in account-to-account payments, making it easy for merchants to collect both recurring and one-off payments directly from customer's bank accounts. Our global payments network and technology platform take the pain out of getting paid for 65,000 businesses worldwide, from multinational corporations to small businesses. Each year we process US$20 billion of payments across more than 30 countries. We're headquartered in the UK, with additional offices in Australia, France, Germany and the United States.
The role
Our vision is to fix recurring payments at a global scale and we are looking for an individual to help us join the dots between a fantastic product and huge growth potential. Make no mistake, we are building a category and we intend to own it. We need someone with the right mix of talent and experience to help us with this.
Product Marketing at GoCardless can really be summarised in three core activities.
- How do we ensure that customer facing teams have the right positioning, messaging, tools and pain-driven data points to drive growth?
- How do we launch new products and initiatives across the world in a way that generates maximum adoption?
- How do we listen to and understand the market so we can make more effective decisions as a business?
There’s a lot of work to be done, but one of our key tenets for 2021 is “do fewer things, better”. We want to select the activities that will have the maximum impact on the business and focus on them.
Desired skills
- You have taken innovative new B2B products and features to market,
- You believe that product launch doesn’t stop at launch - adoption and business impact is how you measure yourself.
- You have developed innovative messaging, positioning and value proposition frameworks for complex problems and new products.
- You are adept at market research and can demonstrate influencing business and product strategy as a result of that research.
- You know that talking to customers is the best way to understand the challenges they face, and frequently do so.
- You have a lot of experience engaging with product and engineering teams to solve customers problems.
- You enjoy working independently, given a set of objectives.
- You also enjoy cross-functional work with disparate areas of the business.
- You understand the value in building a better recurring payments ecosystem.
- More than anything, you are a problem solver.
GoCardless has built a dynamic, collaborative culture in which we hire and develop smart, driven people that share our desire to do work we can be proud of. We value learning and feedback, and we spur each other on to raise the bar of success.
Life at GoCardless
When it comes to culture, we're proud of what we call the 'GC magic'. It's primarily defined by our values: Start With Why, Be Humble, Act with Integrity, and Care Deeply. They've been our bedrock since day one, and they continue to be one of the key factors of our success, and the reason we love showing up to work every day.
Because we're now delivering on our important, and ambitious vision to become the world's account-to-account payment network, we're working at pace. To help clear the path to success - so any obstacles and blockers don't slow us down - we've introduced our own set of operating principles, which live alongside our values. They're designed to help us successfully navigate our continued growth by helping us work together better. They provide guideposts around some of the key areas of how we operate so things are smoother, easier and ultimately lead to better outcomes. Read more about our values and operating principles here.
There's lots more to the magic. We view Diversity and inclusion as a business imperative, so we have a leader whose role it is to ensure we create an inclusive workplace where people from all backgrounds can thrive, and where people from all walks of life want to join us. We also have high engagement with our GeeCee-led 'employee resource groups' (such as BEAM, Inspiring, Pride, and Access) that are supported and sponsored by members of our Exec team. You can view our latest Gender Pay Gap report here.
We're also rolling out our 'Adaptive Working' and 'Work Way' schemes. Adaptive Working will allow you to work flexibly, and in a way that fits around your lifestyle, whilst still ensuring teams can collaborate effectively and get together and socialise. It comprises three components: days in the office, remote working, and a thoughtful environment. Work Away gives the flexibility to work away from your normal place of work for up to 90 days in any 12 month period.
We also offer enhanced parental leave, pension packages, and you'll receive equity. Having this 'buy in' is a vital part of building a successful business where everybody - regardless of their role - can make a valuable contribution.
There's also our legendary 'GC Fridays'. They're four additional all-company days off every year, giving GeeCees a chance to switch off and relax, as a token of thanks for everyone's hard work and commitment.
Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.