Love problem-solving? Thrive in a dynamic “no two days look the same” environment? Want to work with other talented and passionate humans to redefine our product marketing approach? MarginEdge is looking for a Senior Product Marketing Manager like you to lead initiatives that elevate our brand, drive growth for our fintech products, and foster customer loyalty. We’d love a skillful strategist who can craft a “big picture” vision and roll up their sleeves to bring that vision to life.
MarginEdge: Where hospitality meets technology
As a team built by former (and current!) restaurant operators, our mission is to bring operators the same energy, attention to detail, and passion that they bring to their guests. Our culture is deeply rooted in service, partially because that’s where so many of our team come from (including everyone on our Business Development team), but also because we believe it is just the right way to run a business. We design our software with profound empathy for the complexity of running a restaurant, and the goal of making the magic just a little easier for operators by taking the complex (read: very annoying) back office tasks off their plate, while empowering them with real-time data.
Our founders share a deep history in both owning and operating restaurants and in building successful tech companies. We are venture-backed and serve 7,000+ restaurants across the US and Canada.
We enable restaurants to make magic while knowing we are doing the same for them.
We have the utmost respect for our clients and because of this, we are unable to hire their current employees.
What type of responsibilities will I have?
- Utilize product-led growth strategies to onboard new customers and increase feature adoption for our finance suite of products.
- Lead product messaging and positioning efforts to differentiate MarginEdge in the market and better align our features with customer needs.
- Define and oversee multi-channel go-to-market strategies that get attention and encourage adoption.
- Refine product pricing strategies to drive demand and revenue growth.
- Track and analyze key performance metrics to optimize engagement and drive continuous improvement in demand generation and conversion rates.
What qualifications or skills are required?
- 5+ years in product marketing, leading go-to-market strategies and product-led growth initiativesA love of building systems and frameworks that scale.
- Experience implementing campaigns to drive customer acquisition and expansion.
- Experience initiating and managing multiple cross-team projects in a fast-paced environment.
- The ability to balance tactical execution with high-level strategic thinking.
Nice to Haves:
- Worked in the restaurant industry or with restaurant tech.
- Worked at a venture-backed, high-growth startup.
- Experience in fintech and/or with refining SaaS pricing strategies.
- Stood up a regular customer research practice.
- Used the Jobs to be done framework to better understand customers.
- Used Hubspot, ChurnZero, Pendo, SalesForce, Gong.
What’s it like to work for MarginEdge?
Imagine the fun of a great restaurant - surrounded by a team of people (including some that you help to manage!) who care about hospitality, care about quality, and care about each other - then subtract the long nights, weekends, drunk customers at the bar...et voila, MarginEdge!
We work hard, we work fast and we fuel our work with a commitment of transparency from leadership, straight talk and trust between teams. We believe that the best people do their best work when they feel empowered - so whether you are remote or in our office (likely eating a catered lunch from our clients in our baller, brand new penthouse HQ in Ballston) you get to work with your manager to call your shot on what works best for you. Did we mention it has a full commercial kitchen and is walking distance (covered walking, that is) from the metro?
Benefits (Shut the Front Door, They are Amazing)
In order to fuel this rocket ship, we need to build a team as passionate about our work and product as we are. We believe that top talent (that’s you!) should feel deeply connected to their work, appreciated for the time they give to building our organization and have the balance necessary to give their best during work hours and all those after-hours too. We do this by offering a suite of kick ass benefits not only to be competitive and catch the eye of super smart people (that’s you again!) but also provide the foundation for a career you love and a life outside of work you love just as much.
- Unlimited Paid Time Off (and we mean it, we encourage your healthy work life balance!)
- Medical, Dental, Vision, and Short/Long-Term Disability Insurance (preventative care for the win)
- Health Savings Account with employer match (dependent upon your medical plan selection)
- Commuter benefits with employer contribution (excluding limos and helos - for now)
- Generous Life Insurance Plan
- Short- and Long-term Disability
- Company-Paid Holidays
- 401(k) and matching
- Stock Options to buy into everything we are doing to support this industry
- 12-week fully Paid Parental Leave
Check out our 100% “Recommend to a Friend” rating from anonymous employee reviews on Glassdoor.
Oh, and our recognition in the Washington Post as a top small businesses to work for in 2021, 2022 and 2023!
And most important, what our customers think about our work on Capterra and G2 Crowd.
Our Fine Print is Bold: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran, marital, disability status or any other characteristic protected by law. You be you. While we are proudest of our commitment to exceptional culture and creating a truly excellent work environment, we see our benefits as an extension of that belief. Our benefits package is designed to be exceptionally competitive and a reflection of our commitment to a best-in-class workplace for all.