Product Marketing Manager

London, Greater London, England, United Kingdom

Location: London, UK (hybrid working model)


How You'll Make An Impact

  • Understand our targeted customer groups (SMEs) and engage with them through interviews, events, campaigns, etc
  • Bring awareness to our product through various contents (product videos, website copy, blog posts, sales docs, etc) and communicate our product in a way that customers can empathize
  • Conduct market analysis to obtain understanding of the competitive landscape and help establish product differentiators
  • Seek customer feedback on product, leverage data and work closely with product development team to iterate product and improve customer acquisition/retention
  • Become a visible and vocal member of our product and build our customer community


What We're Looking For

  • 2+ years experience of product marketing and/or roles that require technical fluency and the instinctive ability to be the voice of the customer. Experience in SaaS or FinTech is a plus
  • Bachelor’s degree required
  • Ability to put self in customers' place and promote customer needs internally in an insightful way
  • Superior storytelling capabilities, with strong oral and written communication in English
  • Strong organizational and analytical skills
  • Self-starter who works well in a fast-paced, high-growth work environment and comfortable with ambiguity


Normal Works is founded by a group of payment maniacs. We want to build the best software for businesses and provide them with the best payment experience. We believe that normal people can build extraordinary products and therefore change the world for the better. In this economic downturn, more and more small businesses are confronted with life-or-death situations, among which cash flow is often the top issue. Our product is here to solve this problem and keep the small businesses in business.


Headquartered in London and Hong Kong, Normal Works is well funded by VCs and we are very proud of our young team with core members from Ant, HSBC, Tencent, and other vibrant internet companies.


Founder bio:

Toby Xu https://www.technologyreview.com/innovator/ji-xu/

Patrick Ye https://www.linkedin.com/in/patrick-ye/

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