Product Marketing Associate

Aircall is on a mission to revolutionize the business phone industry!

We exist to empower every professional to have richer conversations. We provide an entirely cloud-based voice solution, that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using. We have raised more than $100 Million since 2015, and we care about our growing base of 6000+ customers.

Behind our product are the amazing teams driving it, split between Paris, New York, Sydney, Madrid, and remote locations.

About the role:

At Aircall, we’re looking for a Product Marketing Associate to join our collaborative, creative, and talented team. In this role, you will be a key member of a team that sits at the intersection of Marketing, Product, Sales, and Customer Success. You’ll start out with an emphasis on Revenue Enablement in the North America (NA) region, supporting our Sales, Customer Success, and Marketing teams with the tools they need to grow the business. Although your focus will be on North America, you will also work on global projects!

What you'll do:

Become an expert in our product, our market, and especially our customers and buyers with a focus on the NA market
Craft stories to communicate Aircall’s unique value proposition in a way that resonates with each buyer persona and use-case
Support the Field, Digital, and Content Marketing teams with product, market, and buyers knowledge and messaging to support various campaigns and initiatives
Understand the sales process and prioritize the tools that will have the greatest impact on increasing win rates and driving deals forward
Create and maintain competitive battle cards to help Sales address competition, and help track impact and improve adoption
Develop collateral such as one-sheeter, slides, and videos that help move buyers through the funnel
Support the rest of the PMM team in maintaining the Sales collateral repository (Highspot), and help improve adoption from Sales and Customer Success teams
Collaborate with the Sales Training Manager to ensure training content is always relevant and up-to-date
Help build our library of customer success stories and testimonials, and find creative ways to share them both internally and externally
Stay flexible, positive, solution oriented, and creative

What you'll bring:

3 years or more of marketing and/or customer-facing experience for a B2B technology product, preferably in an international environment
You are a proactive, clear, and direct communicator: with outstanding written, verbal and presentation skills
A strong team player with a proven ability to work cross-functionally and across geographies to achieve business goals
A problem solver who is comfortable with ambiguity and is not afraid to take risks
A left- and right-brain thinker who is both creative and analytical
A global-minded individual who is energized by working with a diverse and international team
An excellent storyteller who understands how to tailor a message to meet an audience’s needs

We know that success comes from smart work and deserves to be recognized and rewarded.

We value people who are bold, ambitious, collaborative and customer-centric. Even better, the ones who know how to work hard & have fun at the same time. We’re a tribe of highly driven people, with a great sense of human connection and a clear focus.

If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!

Aircall offers a unique work environment and the chance to collaborate with diverse teammates across continents. We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in.

Why join us?

🚀 Key moment to join Aircall in term of growth and opportunities

💆‍♀️ Our people matter, work-life balance is important at Aircall

📚 Fast-learning environment, entrepreneurial and strong team spirit

🌍 35+ Nationalities: cosmopolite & multi-cultural mindset

💵 Competitive salary package & equity

🏨Medical, dental, and vision insurance is 100% covered

📈 401k plan with company matching!

✈️ Unlimited PTO — take the time you need to come to work feeling great!

⭐️ Wellness, commuter and childcare reimbursements

💚 Generous parental leave policy

DE&I Statement:

At Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey.

We promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other. We pledge to make sure everyone not only has a seat at the table but is valued at the table -- providing equal opportunities to develop and thrive.

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.